Get In Touch

Member Support

Having problems with your account? Experiencing difficulty using the website? Have a question about a WealthFuel feature? Check the FAQs below for a quick and easy answer:

These things happen! Don’t worry though, your account will not be cancelled until your payment fails 4 times.

You will receive emails notifying you of the failed payment with a link to manage/ modify your payment method on file.

If you pay by credit card and you know that your card details have changed then you can go to your account page select the Subscriptions tab and you should see a link to ‘Update Billing Details’. Once you change your card details your payment will be processed immediately. 

Payment will automatically be tried again by our payment processors 4-5 days after a failed payment, but you will lose access to the Members Only content until payment is successful. We will try to collect payment 4 times after which your account will be automatically cancelled.

If your subscription is cancelled due to failed payments, you will need to sign up with a new subscription if you would like to regain access to WealthFuel.

Please contact us using the form below if you have any further questions about failed payments.

You can cancel your account at any time by making the request via the Contact Form below. Here you will see an option to ‘Cancel’ in the drop down field.

Click the Cancel link, select the reason you wish to cancel and then confirm your cancellation ​and you’re all done. You’ll receive an email confirmation that cancellation was successful. 

Once you cancel your account you will retain access to the WealthFuel Members area until your current subscription period ends. You can of course rejoin anytime in the future!

Please cancel your account BEFORE your next payment is due and avoid leaving it to the last minute. We are in the US so any date you see in your account is based on the US Eastern timezone and so it is best to cancel at least 24 hours in advance to ensure you are not charged due to time differences. You will retain access to the WealthFuel Members area until your next payment is due, so you can cancel as far in advance as you would like.

Please confirm that your membership subscription is  active.

If your subscription is current then please try logging out of your account, clearing your browser cache and then logging back in again.

If this does not fix the issue please contact us using the form below and let us know what page you are receiving this error for.

As time permits, Doug does offer one-on-one Personal Coaching and Team Coaching.

Please inquire with the Contact Form below by selecting Personal Coaching Inquiry if you’re interested in one-on-one Personal Coaching.

As time permits, Doug does offer Team Coaching.

Please inquire with the Contact Form by selecting Group Coaching Inquiry below if you’re interested in hiring Doug to work with your Team.

Please notify us with details of the problem you’ve identified by using the Contact Form below along with the page on the site where you discovered the problem.

Please notify us with details of your suggestion by using the Contact Form below and if it can help the entire community, we’ll consider addressing it for an upcoming Noon Zoom or Daily Gold.

If your question isn’t answered above please use the form below to get in touch with our support team and we’ll get back to you as soon as we can. Our email support hours are 10am to 8pm EST (New York time) Monday to Friday and we aim to get back to you as quickly as possible.

Please Note: This form is for customer service issues relating to your subscription, issues with the website etc.